Traffic Police Punjab Helpline Emergency Contacts 2026
If you are searching for the Traffic Police Punjab helpline, it is important to know that different traffic and police-related problems may require different contact numbers. A road accident, traffic emergency, police complaint, challan issue, driving license query and routine traffic-office matter are not necessarily handled through the same channel.
For an immediate police emergency in Punjab, the official Punjab Police helpline number is 15. For complaints through the IGP Complaint Center, the official number is 1787, while 042-99212609 is also listed as a complaint contact. For rescue and medical emergencies, 1122 is the Rescue Service number.

Punjab Traffic Police also has regional and city-level traffic offices, including traffic structures covering Lahore, Rawalpindi, Faisalabad, Multan, Gujranwala and other regions of the province. This guide explains which number to use, how to report a traffic problem, what to do after an accident, how to deal with traffic complaints and why the commonly searched number 1915 should be understood carefully.
Traffic Police Punjab Helpline Number
The most important point is that there is no single number for every type of traffic-related issue. Punjab Police and Traffic Police Punjab provide different channels depending on the nature of the problem.
|
Service |
Number |
|---|---|
|
Punjab Police Emergency |
15 |
|
IGP Complaint Center |
1787 |
|
IGP Complaint Contact |
042-99212609 |
|
Rescue Service |
1122 |
|
Fire Brigade |
16 |
|
Traffic Headquarters Punjab |
042-99204619 |
|
Traffic Headquarters Mobile |
0300-9441271 |
For most motorists, the easiest rule is simple: 15 is for a police emergency, 1787 is for a police complaint, and 1122 is for rescue or medical emergency assistance. Routine traffic-office matters should normally be directed to the relevant traffic office rather than an emergency service.
Which Traffic Police Punjab Helpline Should You Call?
The correct number depends on what has happened. Calling the appropriate service can help avoid unnecessary delays and can make it easier for the concerned department to understand your problem.
Call 15 for a Police Emergency
15 is the Punjab Police emergency number. If a traffic situation has become an immediate police emergency, this is the primary number to remember.
- A serious road accident requiring police intervention
- An immediate danger on the road
- A serious incident involving vehicles
- A dangerous situation requiring urgent police presence
- A major road obstruction creating an immediate safety concern
Call 1787 for a Police Complaint
1787 is the IGP Complaint Center. It is different from the Police Emergency number. It is relevant when the matter is a complaint concerning police service or requires complaint-level escalation rather than an immediate emergency response.
Call 1122 for Rescue or Medical Assistance
If a traffic accident involves injuries and emergency medical or rescue assistance is required, 1122 is the Rescue Service number. In a serious accident, police assistance and rescue assistance may both be required.
Is 1915 Still the Traffic Police Punjab Helpline?
1915 is a number that frequently appears in searches for traffic police assistance, especially when people are looking for Lahore traffic information. However, it should not simply be presented as the current universal Traffic Police Punjab emergency number.
Punjab Police has documented that the former Lahore traffic helpline using 1915 was merged with Police Emergency 15. Because older websites, social media posts and copied information can continue to display historical numbers, motorists may find different information when searching online.
For current police emergency assistance, 15 is the number listed by Punjab Police. Therefore, an article about the Traffic Police Punjab helpline should clearly distinguish the historical 1915 reference from the current police emergency number.
| Number | Use |
|---|---|
| 15 | Punjab Police emergency |
| 1787 | IGP Complaint Center |
| 1122 | Rescue and medical emergencies |
| 1915 | Historical Lahore traffic helpline reference |
Traffic Police Punjab Helpline for Traffic Jams
Traffic congestion is one of the most common reasons motorists search for the Traffic Police Punjab helpline. A traffic jam may result from an accident, vehicle breakdown, road construction, illegal parking, road obstruction, heavy traffic or another incident.
If a traffic situation requires immediate police intervention, 15 is the relevant Punjab Police emergency channel. When reporting a serious traffic problem, avoid giving only a general statement such as “there is a traffic jam.” Give enough information to identify the exact location.
- Name of the road or highway
- Nearest chowk or intersection
- Nearest landmark
- Direction of traffic
- Cause of the obstruction if known
- Whether an accident is involved
- Whether anyone is injured
- Whether emergency vehicles are being blocked
What to Do After a Traffic Accident in Punjab
A road accident can require both police and emergency medical assistance. The first priority should be the safety of people involved in the accident and prevention of further danger.
Step-by-Step Accident Response
- Move yourself to a safe location if it is possible to do so without creating another hazard.
- Check whether anyone appears to require urgent medical assistance.
- Call 1122 if rescue or emergency medical assistance is required.
- Call 15 when police emergency assistance is required.
- Give the exact road, location and nearest landmark.
- Explain whether the road is blocked or traffic is being affected.
- Follow the instructions given by the relevant emergency service.
Do not put yourself or other road users in additional danger while trying to document or manage an accident scene. If the location is unsafe, move to a secure position and wait for the relevant emergency response.
Traffic Police Punjab Complaint for Traffic Warden Issues
Sometimes a motorist wants to report an issue involving a traffic officer rather than request an emergency response. In such cases, it is important to distinguish between an emergency and a formal complaint.
If the situation is an immediate emergency, 15 should be used. If the matter is a police complaint or requires complaint-level escalation, 1787 is the IGP Complaint Center.
Information to Keep Ready for a Complaint
- Date and approximate time of the incident
- Exact location
- Officer information, if available
- Vehicle registration number, where relevant
- Challan number, if the complaint concerns a challan
- A factual description of what happened
- Supporting documents or evidence, where available
Traffic Police Punjab Helpline for Challan Problems
Traffic challan issues are another common reason people search for a Traffic Police Punjab contact number. If you need information about a challan, the relevant traffic office or official traffic service may be more suitable than calling an emergency number.
Before contacting an office about a challan, keep your vehicle registration number, challan number, date, location and other relevant information available. If you believe the issue involves police misconduct and you want to submit a formal police complaint, the IGP Complaint Center at 1787 may be relevant.
Documents and Details to Keep Ready
- Vehicle registration number
- Challan number
- Date of alleged violation
- Location of the alleged violation
- Driving licence information where relevant
- Copy or details of the challan
- Any relevant supporting evidence
Traffic Police Punjab Headquarters Contact
Traffic Police Punjab has its headquarters at Qurban Lines, Lahore. The official traffic office directory lists the Traffic Headquarters Punjab contact as 042-99204619, along with mobile contact 0300-9441271.
These numbers should be understood as traffic headquarters contacts rather than emergency replacements for 15. If an immediate police response is required, use the emergency channel instead of waiting for a routine office response.
Punjab Traffic Police Regional Offices
Traffic policing in Punjab is organized through different city and regional structures. Official traffic information lists regional traffic offices for Bahawalpur, Dera Ghazi Khan, Faisalabad, Gujranwala, Multan, Rawalpindi, Sahiwal, Sargodha and Sheikhupura.
|
Traffic Region |
Published Office Contact |
|---|---|
|
Bahawalpur |
062-9250272 |
|
Dera Ghazi Khan |
064-9260484 |
|
Faisalabad |
0462-518215 |
|
Gujranwala |
055-3835544 |
|
Multan |
061-6783738 |
|
Rawalpindi |
051-5146677 |
|
Sahiwal |
040-9200360 |
|
Sargodha |
048-9230868 |
|
Sheikhupura |
056-9200132 |
Regional contacts are primarily useful for routine traffic-office matters. Because local administrative contacts can change, motorists should verify a regional number before relying on it for an important administrative matter.
Lahore Traffic Police Helpline and Contact
Lahore has a dedicated traffic policing structure and is one of the major city districts covered by the Punjab Traffic Warden Service. Punjab Police identifies Lahore, Rawalpindi, Faisalabad, Multan and Gujranwala as the five major city districts where traffic wardens operate under the Punjab Traffic Warden Service.
The official traffic office directory lists a Chief Traffic Officer Lahore contact of 0322-6612114. Traffic Headquarters Punjab is separately listed at 042-99204619.
For an immediate police emergency in Lahore, however, the general Punjab Police emergency number remains 15.
Faisalabad, Rawalpindi, Multan and Gujranwala Traffic Police
Punjab Traffic Police has dedicated traffic structures in several major cities. Lahore, Rawalpindi, Faisalabad, Multan and Gujranwala are specifically identified as the five city districts where the Punjab Traffic Warden Service operates.
|
City |
Traffic Structure |
|---|---|
|
Lahore |
City Traffic Police / Traffic Warden Service |
|
Rawalpindi |
City Traffic Police / Traffic Warden Service |
|
Faisalabad |
City Traffic Police / Traffic Warden Service |
|
Multan |
City Traffic Police / Traffic Warden Service |
|
Gujranwala |
City Traffic Police / Traffic Warden Service |
The local traffic office can be useful for administrative questions, while 15 remains the general Punjab Police emergency number.
Lahore Traffic Police Helpline and Contact
Lahore Traffic Police Helpline and Contact
Motorists in Lahore can use the relevant Punjab Police and Traffic Police contact channels for traffic emergencies, road blockages, traffic-related complaints and police assistance. For an immediate police emergency, 15 is the Police Emergency number, while 1787 is used for police complaints through the IGP Complaint Center.
| Service | Contact Number | Purpose |
|---|---|---|
| Police Emergency | 15 | Traffic emergencies, accident-related police assistance and immediate police response |
| IGP Complaint Center | 1787 | Police complaints and complaint-related matters |
| Traffic Headquarters Punjab | 042-99204619 | Traffic Police headquarters office contact |
| Traffic Headquarters Contact | 0300-9441271 | Traffic Headquarters-related contact |
| Rescue Service | 1122 | Emergency rescue and medical assistance after accidents |
For a traffic jam, road blockage, accident or any situation requiring immediate police intervention in Lahore, motorists can call 15. If an accident involves injuries or requires emergency rescue or medical assistance, 1122 should also be contacted.
If the matter involves a complaint against a traffic officer, police service or official handling and it is not an immediate emergency, 1787 is the relevant IGP Complaint Center channel. When making a complaint, it is useful to provide the location, date, time, vehicle registration number, challan details or any available information about the concerned officer.
Important Lahore Traffic Police Contacts
- Police Emergency: 15
- IGP Complaint Center: 1787
- Traffic Headquarters Punjab: 042-99204619
- Traffic Headquarters Contact: 0300-9441271
- Rescue Emergency: 1122
Important: The Police Emergency number 15 is intended for immediate police assistance, while 1787 is the complaint channel. These numbers serve different purposes and should be used according to the nature of the traffic-related issue.
Traffic Police Punjab and Driving License Services
Traffic Police Punjab is also involved in driving licence services. Punjab Police describes traffic policing responsibilities as including traffic regulation, enforcement of traffic laws, issuing driving licences, helping road users and accident victims, traffic education and road-safety awareness.
For a routine driving licence issue, contacting the relevant licensing office is generally more appropriate than calling 15. The appropriate office can depend on the district where the licence service is being handled.
Common Driving Licence Queries
- New driving licence information
- Driving licence renewal
- Learner licence information
- Licence office location
- Driving test information
- District-level licensing questions
Punjab Traffic Police vs Motorway Police
Another important point for motorists is that Punjab Traffic Police and National Highways & Motorways Police are not the same organization.
Punjab Police explains that Punjab’s traffic system includes city traffic wardens, regional traffic police and Punjab Highway Patrol responsibilities. National Highways & Motorways Police supervises traffic management on the N-5 within Punjab, while Punjab Highway Patrol manages traffic on selected provincial highways.
|
Authority |
General Area / Responsibility |
|---|---|
|
Punjab Traffic Police |
Traffic management and enforcement within Punjab’s traffic structure |
|
Punjab Traffic Warden Service |
Major city districts |
|
Punjab Highway Patrol |
Selected provincial highways |
|
National Highways & Motorways Police |
N-5 and motorway-related jurisdiction |
This distinction can be useful when a driver is travelling between cities or using a major highway. The responsible enforcement organization can depend on the road and its jurisdiction.
How to Report a Traffic Problem to Punjab Police
If you need to report a traffic-related problem, prepare the important information before calling whenever the situation allows it.
- Identify your exact location.
- Note the road name and nearest landmark.
- Identify the direction in which traffic is moving.
- Explain what happened in simple and factual language.
- Mention whether anyone is injured.
- Explain whether the road is blocked or partially blocked.
- Provide vehicle details only when relevant.
- Follow the instructions of the emergency or police operator.
What Information Should You Give on the Traffic Police Helpline?
A useful report should be specific, short and factual. The operator needs enough information to understand where the incident is and what type of assistance may be required.
- Location: road, street, chowk or landmark.
- Direction: the direction in which you or the affected traffic is moving.
- Incident: accident, obstruction, dangerous situation or other traffic problem.
- Vehicles: registration number if relevant to the report.
- Injuries: clearly state if someone needs emergency assistance.
- Urgency: explain whether the situation is still happening.
Punjab Traffic Police WhatsApp Service
Punjab Police also provides a WhatsApp auto-reply service for public information. The officially published number for this service is 0331-7871787. Citizens can use the service to access information about available police services.
This type of digital information service is useful for routine information, but it should not be treated as a replacement for an emergency response. If there is an immediate police emergency, use 15.
How to Avoid Fake Traffic Police Contacts and Scams
Motorists should be careful when searching for traffic police numbers online. Old telephone directories, copied articles and unofficial social media posts can contain outdated information.
A person claiming to be a traffic officer should not automatically be trusted simply because they know your vehicle registration number or other basic information.
- Verify important contact information through an official government or police channel.
- Do not share your ATM PIN with an unknown caller.
- Do not provide internet banking passwords.
- Never share an OTP with an unknown person.
- Be cautious of unexpected payment demands.
- Verify challan information before making any payment.
15, 1787 and 1122 – What Is the Difference?
|
Number |
When to Use It |
|---|---|
|
15 |
Immediate Punjab Police emergency |
|
1787 |
Police complaint and IGP Complaint Center |
|
042-99212609 |
IGP Complaint Center contact |
|
1122 |
Rescue and medical emergency |
|
16 |
Fire emergency |
Remembering this difference can make it much easier to choose the appropriate service. A routine administrative issue should not normally be treated as an emergency, while a genuine emergency should not be delayed because someone is trying to find a local office number.

Frequently Asked Questions About Traffic Police Punjab Helpline
Final Thoughts
Knowing the correct Traffic Police Punjab helpline can make a significant difference when dealing with an accident, traffic obstruction, police complaint, challan issue or other road-related problem.
The most important numbers to remember are 15 for Punjab Police emergencies, 1787 for the IGP Complaint Center and 1122 for rescue and medical emergencies. The IGP Complaint Center also lists 042-99212609, while Traffic Headquarters Punjab is listed at 042-99204619.
For routine matters, Punjab has a network of city and regional traffic offices covering Lahore, Rawalpindi, Faisalabad, Multan, Gujranwala and other regions. Drivers should use the relevant traffic or licensing office when their issue does not require an emergency response.
The number 1915 should also be treated carefully because of its historical connection with Lahore traffic services. It should not be published as the current universal Punjab Traffic Police emergency number without explaining its historical context.
For motorists, the simplest rule is clear: 15 for police emergencies, 1787 for police complaints, 1122 for rescue and medical emergencies, and the relevant traffic office for routine administrative matters.
