Traffic Police Punjab Helpline Emergency Contacts 2026

If you are searching for the Traffic Police Punjab helpline, it is important to know that different traffic and police-related problems may require different contact numbers. A road accident, traffic emergency, police complaint, challan issue, driving license query and routine traffic-office matter are not necessarily handled through the same channel.

For an immediate police emergency in Punjab, the official Punjab Police helpline number is 15. For complaints through the IGP Complaint Center, the official number is 1787, while 042-99212609 is also listed as a complaint contact. For rescue and medical emergencies, 1122 is the Rescue Service number.

Traffic Police Punjab helpline

Punjab Traffic Police also has regional and city-level traffic offices, including traffic structures covering Lahore, Rawalpindi, Faisalabad, Multan, Gujranwala and other regions of the province. This guide explains which number to use, how to report a traffic problem, what to do after an accident, how to deal with traffic complaints and why the commonly searched number 1915 should be understood carefully.

Traffic Police Punjab Helpline Number

The most important point is that there is no single number for every type of traffic-related issue. Punjab Police and Traffic Police Punjab provide different channels depending on the nature of the problem.

Service

Number

Punjab Police Emergency

15

IGP Complaint Center

1787

IGP Complaint Contact

042-99212609

Rescue Service

1122

Fire Brigade

16

Traffic Headquarters Punjab

042-99204619

Traffic Headquarters Mobile

0300-9441271

For most motorists, the easiest rule is simple: 15 is for a police emergency, 1787 is for a police complaint, and 1122 is for rescue or medical emergency assistance. Routine traffic-office matters should normally be directed to the relevant traffic office rather than an emergency service.

Which Traffic Police Punjab Helpline Should You Call?

The correct number depends on what has happened. Calling the appropriate service can help avoid unnecessary delays and can make it easier for the concerned department to understand your problem.

Call 15 for a Police Emergency

15 is the Punjab Police emergency number. If a traffic situation has become an immediate police emergency, this is the primary number to remember.

  • A serious road accident requiring police intervention
  • An immediate danger on the road
  • A serious incident involving vehicles
  • A dangerous situation requiring urgent police presence
  • A major road obstruction creating an immediate safety concern

Call 1787 for a Police Complaint

1787 is the IGP Complaint Center. It is different from the Police Emergency number. It is relevant when the matter is a complaint concerning police service or requires complaint-level escalation rather than an immediate emergency response.

Call 1122 for Rescue or Medical Assistance

If a traffic accident involves injuries and emergency medical or rescue assistance is required, 1122 is the Rescue Service number. In a serious accident, police assistance and rescue assistance may both be required.

Is 1915 Still the Traffic Police Punjab Helpline?

1915 is a number that frequently appears in searches for traffic police assistance, especially when people are looking for Lahore traffic information. However, it should not simply be presented as the current universal Traffic Police Punjab emergency number.

Punjab Police has documented that the former Lahore traffic helpline using 1915 was merged with Police Emergency 15. Because older websites, social media posts and copied information can continue to display historical numbers, motorists may find different information when searching online.

For current police emergency assistance, 15 is the number listed by Punjab Police. Therefore, an article about the Traffic Police Punjab helpline should clearly distinguish the historical 1915 reference from the current police emergency number.

NumberUse
15Punjab Police emergency
1787IGP Complaint Center
1122Rescue and medical emergencies
1915Historical Lahore traffic helpline reference

Traffic Police Punjab Helpline for Traffic Jams

Traffic congestion is one of the most common reasons motorists search for the Traffic Police Punjab helpline. A traffic jam may result from an accident, vehicle breakdown, road construction, illegal parking, road obstruction, heavy traffic or another incident.

If a traffic situation requires immediate police intervention, 15 is the relevant Punjab Police emergency channel. When reporting a serious traffic problem, avoid giving only a general statement such as “there is a traffic jam.” Give enough information to identify the exact location.

  • Name of the road or highway
  • Nearest chowk or intersection
  • Nearest landmark
  • Direction of traffic
  • Cause of the obstruction if known
  • Whether an accident is involved
  • Whether anyone is injured
  • Whether emergency vehicles are being blocked

What to Do After a Traffic Accident in Punjab

A road accident can require both police and emergency medical assistance. The first priority should be the safety of people involved in the accident and prevention of further danger.

Step-by-Step Accident Response

  1. Move yourself to a safe location if it is possible to do so without creating another hazard.
  2. Check whether anyone appears to require urgent medical assistance.
  3. Call 1122 if rescue or emergency medical assistance is required.
  4. Call 15 when police emergency assistance is required.
  5. Give the exact road, location and nearest landmark.
  6. Explain whether the road is blocked or traffic is being affected.
  7. Follow the instructions given by the relevant emergency service.

Do not put yourself or other road users in additional danger while trying to document or manage an accident scene. If the location is unsafe, move to a secure position and wait for the relevant emergency response.

Traffic Police Punjab Complaint for Traffic Warden Issues

Sometimes a motorist wants to report an issue involving a traffic officer rather than request an emergency response. In such cases, it is important to distinguish between an emergency and a formal complaint.

If the situation is an immediate emergency, 15 should be used. If the matter is a police complaint or requires complaint-level escalation, 1787 is the IGP Complaint Center.

Information to Keep Ready for a Complaint

  • Date and approximate time of the incident
  • Exact location
  • Officer information, if available
  • Vehicle registration number, where relevant
  • Challan number, if the complaint concerns a challan
  • A factual description of what happened
  • Supporting documents or evidence, where available

Traffic Police Punjab Helpline for Challan Problems

Traffic challan issues are another common reason people search for a Traffic Police Punjab contact number. If you need information about a challan, the relevant traffic office or official traffic service may be more suitable than calling an emergency number.

Before contacting an office about a challan, keep your vehicle registration number, challan number, date, location and other relevant information available. If you believe the issue involves police misconduct and you want to submit a formal police complaint, the IGP Complaint Center at 1787 may be relevant.

Documents and Details to Keep Ready

  • Vehicle registration number
  • Challan number
  • Date of alleged violation
  • Location of the alleged violation
  • Driving licence information where relevant
  • Copy or details of the challan
  • Any relevant supporting evidence

Traffic Police Punjab Headquarters Contact

Traffic Police Punjab has its headquarters at Qurban Lines, Lahore. The official traffic office directory lists the Traffic Headquarters Punjab contact as 042-99204619, along with mobile contact 0300-9441271.

These numbers should be understood as traffic headquarters contacts rather than emergency replacements for 15. If an immediate police response is required, use the emergency channel instead of waiting for a routine office response.

Punjab Traffic Police Regional Offices

Traffic policing in Punjab is organized through different city and regional structures. Official traffic information lists regional traffic offices for Bahawalpur, Dera Ghazi Khan, Faisalabad, Gujranwala, Multan, Rawalpindi, Sahiwal, Sargodha and Sheikhupura.

Traffic Region

Published Office Contact

Bahawalpur

062-9250272

Dera Ghazi Khan

064-9260484

Faisalabad

0462-518215

Gujranwala

055-3835544

Multan

061-6783738

Rawalpindi

051-5146677

Sahiwal

040-9200360

Sargodha

048-9230868

Sheikhupura

056-9200132

Regional contacts are primarily useful for routine traffic-office matters. Because local administrative contacts can change, motorists should verify a regional number before relying on it for an important administrative matter.

Lahore Traffic Police Helpline and Contact

Lahore has a dedicated traffic policing structure and is one of the major city districts covered by the Punjab Traffic Warden Service. Punjab Police identifies Lahore, Rawalpindi, Faisalabad, Multan and Gujranwala as the five major city districts where traffic wardens operate under the Punjab Traffic Warden Service.

The official traffic office directory lists a Chief Traffic Officer Lahore contact of 0322-6612114. Traffic Headquarters Punjab is separately listed at 042-99204619.

For an immediate police emergency in Lahore, however, the general Punjab Police emergency number remains 15.

Faisalabad, Rawalpindi, Multan and Gujranwala Traffic Police

Punjab Traffic Police has dedicated traffic structures in several major cities. Lahore, Rawalpindi, Faisalabad, Multan and Gujranwala are specifically identified as the five city districts where the Punjab Traffic Warden Service operates.

City

Traffic Structure

Lahore

City Traffic Police / Traffic Warden Service

Rawalpindi

City Traffic Police / Traffic Warden Service

Faisalabad

City Traffic Police / Traffic Warden Service

Multan

City Traffic Police / Traffic Warden Service

Gujranwala

City Traffic Police / Traffic Warden Service

The local traffic office can be useful for administrative questions, while 15 remains the general Punjab Police emergency number.

Lahore Traffic Police Helpline and Contact

Lahore Traffic Police Helpline and Contact

Motorists in Lahore can use the relevant Punjab Police and Traffic Police contact channels for traffic emergencies, road blockages, traffic-related complaints and police assistance. For an immediate police emergency, 15 is the Police Emergency number, while 1787 is used for police complaints through the IGP Complaint Center.

ServiceContact NumberPurpose
Police Emergency15Traffic emergencies, accident-related police assistance and immediate police response
IGP Complaint Center1787Police complaints and complaint-related matters
Traffic Headquarters Punjab042-99204619Traffic Police headquarters office contact
Traffic Headquarters Contact0300-9441271Traffic Headquarters-related contact
Rescue Service1122Emergency rescue and medical assistance after accidents

For a traffic jam, road blockage, accident or any situation requiring immediate police intervention in Lahore, motorists can call 15. If an accident involves injuries or requires emergency rescue or medical assistance, 1122 should also be contacted.

If the matter involves a complaint against a traffic officer, police service or official handling and it is not an immediate emergency, 1787 is the relevant IGP Complaint Center channel. When making a complaint, it is useful to provide the location, date, time, vehicle registration number, challan details or any available information about the concerned officer.

Important Lahore Traffic Police Contacts

  • Police Emergency: 15
  • IGP Complaint Center: 1787
  • Traffic Headquarters Punjab: 042-99204619
  • Traffic Headquarters Contact: 0300-9441271
  • Rescue Emergency: 1122

Important: The Police Emergency number 15 is intended for immediate police assistance, while 1787 is the complaint channel. These numbers serve different purposes and should be used according to the nature of the traffic-related issue.

Traffic Police Punjab and Driving License Services

Traffic Police Punjab is also involved in driving licence services. Punjab Police describes traffic policing responsibilities as including traffic regulation, enforcement of traffic laws, issuing driving licences, helping road users and accident victims, traffic education and road-safety awareness.

For a routine driving licence issue, contacting the relevant licensing office is generally more appropriate than calling 15. The appropriate office can depend on the district where the licence service is being handled.

Common Driving Licence Queries

  • New driving licence information
  • Driving licence renewal
  • Learner licence information
  • Licence office location
  • Driving test information
  • District-level licensing questions

Punjab Traffic Police vs Motorway Police

Another important point for motorists is that Punjab Traffic Police and National Highways & Motorways Police are not the same organization.

Punjab Police explains that Punjab’s traffic system includes city traffic wardens, regional traffic police and Punjab Highway Patrol responsibilities. National Highways & Motorways Police supervises traffic management on the N-5 within Punjab, while Punjab Highway Patrol manages traffic on selected provincial highways.

Authority

General Area / Responsibility

Punjab Traffic Police

Traffic management and enforcement within Punjab’s traffic structure

Punjab Traffic Warden Service

Major city districts

Punjab Highway Patrol

Selected provincial highways

National Highways & Motorways Police

N-5 and motorway-related jurisdiction

This distinction can be useful when a driver is travelling between cities or using a major highway. The responsible enforcement organization can depend on the road and its jurisdiction.

How to Report a Traffic Problem to Punjab Police

If you need to report a traffic-related problem, prepare the important information before calling whenever the situation allows it.

  1. Identify your exact location.
  2. Note the road name and nearest landmark.
  3. Identify the direction in which traffic is moving.
  4. Explain what happened in simple and factual language.
  5. Mention whether anyone is injured.
  6. Explain whether the road is blocked or partially blocked.
  7. Provide vehicle details only when relevant.
  8. Follow the instructions of the emergency or police operator.

What Information Should You Give on the Traffic Police Helpline?

A useful report should be specific, short and factual. The operator needs enough information to understand where the incident is and what type of assistance may be required.

  • Location: road, street, chowk or landmark.
  • Direction: the direction in which you or the affected traffic is moving.
  • Incident: accident, obstruction, dangerous situation or other traffic problem.
  • Vehicles: registration number if relevant to the report.
  • Injuries: clearly state if someone needs emergency assistance.
  • Urgency: explain whether the situation is still happening.

Punjab Traffic Police WhatsApp Service

Punjab Police also provides a WhatsApp auto-reply service for public information. The officially published number for this service is 0331-7871787. Citizens can use the service to access information about available police services.

This type of digital information service is useful for routine information, but it should not be treated as a replacement for an emergency response. If there is an immediate police emergency, use 15.

How to Avoid Fake Traffic Police Contacts and Scams

Motorists should be careful when searching for traffic police numbers online. Old telephone directories, copied articles and unofficial social media posts can contain outdated information.

A person claiming to be a traffic officer should not automatically be trusted simply because they know your vehicle registration number or other basic information.

  • Verify important contact information through an official government or police channel.
  • Do not share your ATM PIN with an unknown caller.
  • Do not provide internet banking passwords.
  • Never share an OTP with an unknown person.
  • Be cautious of unexpected payment demands.
  • Verify challan information before making any payment.

15, 1787 and 1122 – What Is the Difference?

Number

When to Use It

15

Immediate Punjab Police emergency

1787

Police complaint and IGP Complaint Center

042-99212609

IGP Complaint Center contact

1122

Rescue and medical emergency

16

Fire emergency

Remembering this difference can make it much easier to choose the appropriate service. A routine administrative issue should not normally be treated as an emergency, while a genuine emergency should not be delayed because someone is trying to find a local office number.

Frequently Asked Questions About Traffic Police Punjab Helpline

Not necessarily. The effect of an unpaid challan depends on the province, licensing authority, service, and current verification procedure. An outstanding fine may be checked during the process, but it should not be assumed that every unpaid challan automatically blocks every license renewal application.

Changing the city of application should not be treated as a way to avoid an outstanding traffic issue. Licensing procedures and record checks depend on the relevant authorities and current rules. If you have a genuine outstanding challan, check its status and resolve it according to the applicable procedure

Yes. A fake e challan SMS can look convincing. Verify the challan independently through the relevant official traffic system before making any payment.

The effect of an old challan associated with a previously owned vehicle can depend on the vehicle records, the authority involved, and how the traffic and licensing systems are connected. If you believe a challan is incorrectly associated with you or your current record, verify the details with the relevant authority and keep documentation related to the vehicle sale or ownership transfer.

There is no single nationwide threshold that can be applied to every driver and every licensing authority. The relevance of outstanding challans depends on the applicable rules, service, and verification procedure. Drivers should check the current requirements rather than relying on a specific number of unpaid challans.

For an immediate police emergency in Punjab, the official Punjab Police number is 15. For police complaints, the IGP Complaint Center number is 1787.

1915 has historical associations with Lahore traffic assistance. It should not be presented as the current universal Punjab-wide emergency traffic number. Punjab Police currently lists 15 as the Police Emergency number.

For an immediate police emergency, call 15. If the situation involves injuries and requires rescue or medical assistance, 1122 is the Rescue Service number.

If a traffic situation requires immediate police intervention, 15 is the Punjab Police emergency number. For routine traffic matters, the relevant regional or city traffic office may be more appropriate.

The Traffic Headquarters Punjab contact listed by Punjab Police is 042-99204619. A mobile contact of 0300-9441271 is also listed for Traffic Headquarters.

Yes. Punjab Police identifies issuing driving licences as one of the responsibilities associated with traffic policing. District-level licensing offices are available for routine licence-related matters.

If the matter is a police complaint rather than an immediate emergency, the IGP Complaint Center at 1787 is the relevant complaint channel. If there is an immediate emergency, use 15.

Final Thoughts

Knowing the correct Traffic Police Punjab helpline can make a significant difference when dealing with an accident, traffic obstruction, police complaint, challan issue or other road-related problem.

The most important numbers to remember are 15 for Punjab Police emergencies, 1787 for the IGP Complaint Center and 1122 for rescue and medical emergencies. The IGP Complaint Center also lists 042-99212609, while Traffic Headquarters Punjab is listed at 042-99204619.

For routine matters, Punjab has a network of city and regional traffic offices covering Lahore, Rawalpindi, Faisalabad, Multan, Gujranwala and other regions. Drivers should use the relevant traffic or licensing office when their issue does not require an emergency response.

The number 1915 should also be treated carefully because of its historical connection with Lahore traffic services. It should not be published as the current universal Punjab Traffic Police emergency number without explaining its historical context.

For motorists, the simplest rule is clear: 15 for police emergencies, 1787 for police complaints, 1122 for rescue and medical emergencies, and the relevant traffic office for routine administrative matters.

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